Leak Detection Franchisee Celebrates 20 Years Serving Eastern Washington and Northern Idaho

May 3rd, 2013

In 1993 Patti and her husband Joe Godwin packed their bags and left sunny Orange County, California to start up their leak detection business in Spokane, 20 years later, their business is thriving. To mark their anniversary they are participating in several trade shows and conferences, and this summer Patti Godwin is kayaking over 400 miles down the Columbia River through Washington.

“As a business owner, we are so proud to celebrate this milestone,” said Godwin, who now runs the day-to-day business operations, while Joe worked for 20 years in the field. “Our team provides a service that saves people money and helps protect water, this precious resource. Over the years, water stewardship has become a core principal of mine.”

The American Leak Detection franchise employs five, and has two service trucks that cover its vast service area. The team provides a variety of leak detection services for service lines, including pool and slab leak detection, sewer inspection and infrared leak detection. The techs use a variety of exclusive equipment and utilize cutting-edge technology to find leaks without causing damage to a customer’s property.

“We are glad to see our franchisees achieve milestones that are an ode to their accomplishments,” says Patrick DeSouza, President and CEO of American Leak Detection. “The Godwins were committed to creating their own success. Finding leaks isn’t just a job, Patti has been a remarkable example of a career filled with passion, their crew’s work has found and stopped countless water leaks and raised awareness.”

The Godwins provide leak detection services in homes, businesses and municipalities. They have built lasting relationships with plumbers, pool companies, and especially water purveyors to help build community awareness on water-use efficiency. The franchise serves an area serving over 1.5 million people in Spokane, Tri-Cities, Yakima, Moses Lake, Wenatchee, Coeur d’Alene, Idaho, and more.

Patti’s upcoming kayak journey down the Columbia River from the Canadian border to the Oregon border will take her through a most of their service area. Spot her this summer riding the rapids in her red kayak. To find out more about the trade shows that this American Leak Detection franchisee is involved with, visit www.pnws-awwa.org.

For more information or to schedule an appointment with a leak detection specialist, call 509-536-5166. For more information about ALD, visit www.americanleakdetection.com.

Gathany Takes Over Leak Detection Franchise in Daytona Beach

April 29th, 2013

Starting his own business is a dream for this U.S. Marine Corps Veteran

Chad Gathany recently purchased the American Leak Detection franchise that he was working for in Daytona Beach, Florida. Like all American Leak Detection franchisees, Gathany will offer his customers “leak detection without destruction.”

“I knew I wanted to do something different with my life,” says Gathany, a plumber with decades of experience. “I’ve been looking to own my own business and American Leak Detection is a great way for me to get out in my community and provide a service that saves people money and helps conserve water. I think it’s a win-win.”

Gathany just completed several weeks of training which will help prepare him to become the franchise owner. He is already a certified “Original Leak Specialist” and for several years has provided a variety of leak detection services including pool and slab leak detection, electromagnetic pipeline location and infrared leak detection. Gathany and his team use a variety of exclusive equipment and utilize cutting-edge technology to find leaks without causing damage to a customer’s property. Under Gathany’s ownership, the franchise will continue to provide leak detection services to homes, businesses and municipalities from Daytona Beach, Palm Coast, Edgewater, and inland as far as DeLand.

Gathany and his staff serve an area of more than 600,000 people in Volusia and Flagler Counties with two trucks which deploy from their Port Orange office.

“I am proud to offer American Leak Detection’s tried and true services,” says Gathany. “Being a part of an internationally known company is priceless and so is being my own boss.”

When Gathany is not busy pinpointing leaks, he enjoys motorcycle rides along the Florida coastline.

“We are pleased to welcome Chad Gathany to our family of franchisees,” says Patrick DeSouza, executive chairman of American Leak Detection. “The transition from working in a franchise to owning one is a great step; Chad is committed to creating his own success. Our franchisees save customers money, minimize property damage, and help conserve our most precious resource – water.”

American Leak Detection has been operating in Daytona Beach for the past 20 years.

For more information or to schedule an appointment with a leak detection specialist, call 386-756-4113. For more information about American Leak Detection, visit www.americanleakdetection.com.

The high cost of clean, fresh water

April 26th, 2013

What is the most expensive commodity in the world? One may assume its land, oil or maybe natural gasses. But in fact, it’s more simple than all of those- drinking water. Treated water used for drinking and agriculture purposes continue to skyrocket no matter where you live or how much precipitation your climate provides.

According to the United Nations, more than two billion people in 48 countries will lack sufficient water by 2050. Approximately 98 percent of water on the planet is saltwater, while lakes, rivers and groundwater account for about one percent of the world’s potentially usable freshwater.

Who pays for the most expensive tap water in the world? This necessary resource is available, but it comes at a high price for many.

The product manufacturers of Shower and Save completed a study showcasing worldwide water prices. Their comparison of the highest water tariffs examined 2010 water prices and include surcharges, rebates, taxes and sewer rates.  Foreign currencies have also been converted into US cents so that we can see who is the most expensive.

The list represent the most expensive country/state/province or territory for 100 litres of water (26.4 US Gallons):

Top 20:

Denmark 76.09

Germany 62.46

Newfoundland & Labrador 55.79

Prince Edward Island 52.31

West Virginia 48.86

Netherlands 48.72

Wales 48.40

Queensland 47.07

New Brunswick 47.06

New South Wales 46.50

Luxembourg 45.08

Western Australia 43.22

Washington 42.93

Lithuania 42.83

Oregon 42.30

Belgium 41.11

Capital Territory 38.62

New Zealand 38.51

Tasmania 38.42

Wisconsin 37.82

Insurance Adjusters can now save time and expedite claims with new mobile site

April 12th, 2013

When homeowners are facing a high water bill, see visible wet spots on the floor, or notice water damage, many choose to contact their insurance adjuster and pass along the headache to them. That’s what insurance is for, right?

These local and national adjusters are then faced with hiring the right leak detection company, scheduling the job and paying the claim. But accomplishing each of these tasks over the phone can be time consuming and is not the most productive use of their day.

To solve this problem and streamline the entire claims process, American Leak Detection’s Corporate Office has now launched the insurance adjuster mobile site. This new feature allows adjusters to process claims faster and easier while they’re in the field by using any mobile phone or tablet.  You can submit a job without registering on the site, but doing so allows you to come back and log in to track claims in real time, and more importantly, in one place. You are able to add multiple insurance carriers and live job updates are also available.

Watch for our quick access tools for pool professionals and property managers coming soon! To try the new mobile site, visit Insurance.AmericanLeakDetection.com

Instructional video: https://www.youtube.com/watch?v=syD-eYrrtcs

East Tennessee team locates mountain resort’s mystery leak causing massive water bills

April 4th, 2013

Leak “detection” may be a part of our name, but most jobs don’t require as much detective work and mystery solving as the one owner Jeff Deel recently faced in Gatlinburg, TN.

A property management firm had been informed by their local water utility they were consuming 2 million gallons of water each month and their water was going to be shut off if the problem could not be located and corrected.

Extreme winter conditions of pouring rain, snow and freezing temperatures over the three-day job did not help matters any. The property itself was a daunting one- there were more than 100 cabins and 7 miles of buried water lines dating back to 1965. The property’s ownership had changed hands, so current owners were unaware exactly where the lines were buried. With no maps to use as resources, Deel said the team had to start from the beginning.

“Management arranged to have a crew with us so we could enter cabins and close valves when necessary to try and isolate different areas,” Deel said. “We found that about 20 gallons per minute was flowing upstream due to a shower valve being open in one of the cabins.”

Now they had a starting point. After using a correlator and pressure testing lines, they were able to learn three additional cabins were tied into the main pipe. An in-ground valve was turned off each evening in order to monitor water flow through the main water meter. Very little water was flowing through the meter to the cabins above, so they tried opening the in-ground valve to find that 100 gallons was metering every 2:45, or causing about 36 gallons per minute to leak. They had found the source.

After excavating near the creek, Deel was able to distinguish an acoustic leak signal measuring 6 feet deep. The culprit was a 3-inch PVC pipe with a crack in the cap.

“Their men had been chasing it for 6 weeks and they were getting desperate,” Deel said. “This one felt like a wild goose chase. We used every tool we had and I was tickled to death when we finally found it. We were all high-fiving.”

Jeff Deel has owned and operated American Leak Detection of East Tennessee’s team of four trucks since 2004. For more information, visit http://www.americanleakdetection.com/tn-knoxville/residential-service

American Leak Detection Steps in for National Fix a Leak Week

March 18th, 2013

The Environmental Protection Agency will help businesses and families across the nation save millions of gallons during its fifth annual Fix a Leak Week, from March 18 -24. This awareness week is aimed at eliminating water waste caused by household leaks, many of which are unseen. American Leak Detection is committed to finding and eliminating wasteful leaks, and giving communities important information on saving water.

“It is important to share leak identification and prevention information with our community,” said Jimmy Carter, senior director of corporate field services. “Finding and stopping leaks not only saves money, but also protects a valuable resource. We hope that valley businesses and residents take Fix a Week Leak as an opportunity to cut back on water wasted by leaks.”

While saving water is always important, this year conservation is essential due to a dry winter. Stopping leaks is an easy way to help locals save precious water, which is good news since Coachella Valley residents use about twice as much water the average American household. On top of that, everyday each area golf course also consumes as much water as an average family uses in four years.

Most households waste about 11,000 gallons per month due to running toilets, dripping faucets and other household leaks. American Leak Detection experts point to a number of ways to identify leaks:

  • Check for drips by leaving a glass underneath faucet. Stopping these drips can easy save enough water for over 30 showers, and usually only requires an inexpensive washer or valve seat.
  • Keep track of the amount of chemicals used in your pool or spa. If you need to use more over time, it is a good sign that you have a leak.
  • Another sign of a pool or spa leak is regularly having to refill the water.
  • Leaky toilets can be spotted by adding a teaspoon food coloring to the tank; if you see the color in the toilet bowl, then the flapper valve needs to be replaced.

American Leak Detection, which has its world headquarters in Palm Springs, has more easy leak identification tips on their website. With little time and effort you can determine if your pool is leaking, and even if your household has any hidden plumbing leaks. Some home insurance providers even give lower rates for homeowners that take action on a professional leak audit.

Since opening its doors in 1974 they have found over 6.5 million leaks in homes and businesses in seven countries. For more information or to schedule an appointment with a leak detection specialist, call 760-320-8273, or toll-free 866-955-3257. For more information about American Leak Detection, visit www.americanleakdetection.com.

How often does a swimming pool really leak?

February 19th, 2013

It’s part of the “American Dream.” Saving to buy a nice home in the suburbs with enough room for your growing family and a backyard large enough to fit a pool and swing set. You don’t have the pool installed just yet, but you’re already daydreaming about cooling off on hot summer afternoons and hosting barbeques by the deck.

Sure, you know there are costs associated with owning and maintaining an in-ground pool, but potential leaks and “mystery” problems have never crossed your mind before. How often do pools really leak?

As of 2011, there are 10.5 million residential swimming pools in the United States, according to the Association of Pool & Spa Professionals (APSP). The majority of these pools can be expected to have leak problems at least once during their service life. On average, a swimming pool constructed over 10 years ago will leak once every six years. If constructed more than 20 years ago, this rate drops to every four years.

There are few statistics available for hot tubs, although there are more of these in the United States than either above or in-ground pools. In fact, there are more than 1.2 million swimming pools in California alone, according to the APSP.

The states containing the most in-ground, residential pools may surprise you. As of 2011, they include:

1-      California

2-      Florida

3-      Texas

4-      Arizona

5-      New York

6-      Pennsylvania

7-      Ohio

8-      New Jersey

9-      Virginia

10-    North Carolina

We Can Now Make the Invisible- Visible

February 4th, 2013

American Leak Detection announces our latest detection method- The Odor Control System.

Finding sewer odors can be time consuming. This patented smoke technology specializes in locating hidden leaks in concealed plumbing and drain lines, whether it’s in your home, business, multi-commercial building, restaurant, school or shopping mall.

American Leak Detection's Jimmy Carter operates the new Odor Control System

It offers an alternative to the old method which used smelly smoke bombs and disrupted activity. Don’t “bomb” your home with additional sulfuric smoke. This offers a pleasant and non-toxic citrus smell, so leaks can be located even during business hours.

Our proprietary smoke technology and expertise help us efficiently locate the problem area quickly, safely and easily.  Call us first if you smell a foul odor in common spaces when running drainage lines, or if you suspect a leak in the sewage system.

Water loss rebates add an extra incentive for homeowners

January 21st, 2013

Your toilet runs unless you jiggle the handle and you feel warm spots while walking across the kitchen tile. Sure, your water bill seemed a little higher than normal last month, but it was nothing drastic. You keep putting it off time and time again. Unsure who to call, addressing a potential leak is on your master to-do list.

But what if fixing that annoying household leak paid for itself? Not just the money you will save in water costs, but actually PAY FOR ITSELF?

Multiple water agencies across the United States offer water loss credits or rebates that are easier to get than you may think. Other cities and municipalities are taking a second look and revising their ordinances to offer such credits, showing they are serious about water conservation.

This welcome relief from high water bills is passed on to the customer when they have water leaks located and repaired. It’s helpful to know if your water district has such a program. Finding out is as simple as calling your water agency to ask.

Once your leak is discovered and repaired, your account will likely be credited, sometimes up to two-thirds of the estimated water loss. Just remember to save these items if your water agency has such a program:

-Your name, address, account number and daytime telephone number

-A description of the type and exact location of the leak(s)

-Proof of repair, such as a copy of your American Leak Detection invoice

-The date the repair was made

Failed cast iron drain lines can cause havoc if ignored

January 4th, 2013

Many homes across the country that are more than 30 years old contain cast iron plumbing. Although this type of infrastructure may have been designed to last for many years, it doesn’t mean the iron cannot become damaged and start to leak over time.

Cast iron pipes, commonly used in a building’s drainage, waste and vent system, can corrode and crack from within. This corrosive process causes bigger problems such as drainage issues and shifting foundation that usually starts in places you can’t see. A simple hairline crack can easily spread along the entire length of a pipe, especially if it’s near the end of its life. Cast iron pipes often rust along the bottom of the horizontal sections where water accumulates and pools. Also, look for any cracks along the top of the pipe or at its seam.

Sometimes, homeowners try patching a pipe that has cracked or developed a pinhole leak, but this is only a temporary fix. A professional should remove any section of pipe showing signs of failure.

Your local American Leak Detection office now offers residential plumbing inspections. If you suspect your cast iron pipes are failing, take action now before major damage occurs. Our licensed plumbing technicians can remove and replace impaired sections using another cast iron or PVC pipe.