Hundreds of individual American Leak Detection owners gathered from across the globe in November for the annual company-wide convention hosted by corporate staff in Indian Wells Calif. The four day event incorporated an Awards Night Gala, training sessions, hands-on workshops and a sold-out floor trade show.
Joe and Aimee Bates of Redding, CA received the Rookie of the Year Award for 2010. This recognition honors a team member who has put American Leak Detection procedures into action pertaining to equipment, trucks, safety, the business plan and marketing tactics. More than 140 offices in eight countries are considered for this award annually.
The Bates purchased American Leak Detection of Northern California from Aimee’s parents, Tom and Karen Routon, when they chose to retire in 2008.
“This team is showing strong growth within a relatively rural territory,” says Bill Palmer, company president. “They have been involved with their region activities as well as the California Rural Water Association. They continue adding to their list of services and now have many local municipalities as loyal and happy customers. I believe this team is poised and ready for great things.”
Members of the American Leak Detection corporate staff convene each fall to determine which team members will be recognized for their outstanding achievements for the previous year in categories including Franchisee of the Year, Technician and Office Personnel of the Year and Quality Customer Service Awards.
