Posts Tagged ‘palm springs’

Rain – A Reminder To Winterize Your Home

Wednesday, December 9th, 2009

PALM DESERT – If you don’t see roofers on homes now, you will soon. Rain means repairs for many homes. The summer heat and wind causes cracks when it cools down. They often go undetected and are not repaired until it rains. Loni Brock had to deal with a leak in her home a month ago.

“I’ve had some pretty bad leaks I mean, because we don’t get rain often, when it does rain it pours and usually the damage is big,” says Brock.

Jimmy Carter with American Leak Detection examines her home for leaks. His tool detects changes in temperatures that can show where water is making it’s way in-between the walls. Brock’s home is crack-free for now.

Read more at KESQ.com

Outstanding Customer Service

Friday, June 26th, 2009

Erick and Andy, excellent job on your customer service and follow up, along with the department.

My hat’s off to all of you for the great customer service that we continue to see by all of you. I know that we continue to talk about customer service during roll call and may seem redundant, but statements by our customers show just how important this is in running a business, especially in times like these.  This allows ALD to stand out above other plumbing and related service type businesses and helps continue our growth along with who we are and the types of services we can provide.

Again, thanks for your efforts and outstanding service.

Jimmy Carter – Director of Corp. Field Services

New Plumbing Repair Technology Featured in The Desert Sun

Monday, April 6th, 2009

The Desert Sun featured American Leak Detection’s newest plumbing repair service: ePIPE.

American Leak Detection, the world leader in accurate, non-destructive detection of all types of leaks, has expanded its service offerings to provide epoxy pipe restoration technology, better known as ePIPE.

“We are very pleased to be offering this service,” says Stan Berenbaum, President and CEO of American Leak Detection. “ePIPE applies a proprietary epoxy barrier coating within an existing plumbing system and is designed to prevent pinhole leaks, increase water flow and prevent the leaching of heavy metals, such as lead, into the water supply.”


Read the full article.