Posts Tagged ‘tn-knoxville’

East Tennessee team locates mountain resort’s mystery leak causing massive water bills

Thursday, April 4th, 2013

Leak “detection” may be a part of our name, but most jobs don’t require as much detective work and mystery solving as the one owner Jeff Deel recently faced in Gatlinburg, TN.

A property management firm had been informed by their local water utility they were consuming 2 million gallons of water each month and their water was going to be shut off if the problem could not be located and corrected.

Extreme winter conditions of pouring rain, snow and freezing temperatures over the three-day job did not help matters any. The property itself was a daunting one- there were more than 100 cabins and 7 miles of buried water lines dating back to 1965. The property’s ownership had changed hands, so current owners were unaware exactly where the lines were buried. With no maps to use as resources, Deel said the team had to start from the beginning.

“Management arranged to have a crew with us so we could enter cabins and close valves when necessary to try and isolate different areas,” Deel said. “We found that about 20 gallons per minute was flowing upstream due to a shower valve being open in one of the cabins.”

Now they had a starting point. After using a correlator and pressure testing lines, they were able to learn three additional cabins were tied into the main pipe. An in-ground valve was turned off each evening in order to monitor water flow through the main water meter. Very little water was flowing through the meter to the cabins above, so they tried opening the in-ground valve to find that 100 gallons was metering every 2:45, or causing about 36 gallons per minute to leak. They had found the source.

After excavating near the creek, Deel was able to distinguish an acoustic leak signal measuring 6 feet deep. The culprit was a 3-inch PVC pipe with a crack in the cap.

“Their men had been chasing it for 6 weeks and they were getting desperate,” Deel said. “This one felt like a wild goose chase. We used every tool we had and I was tickled to death when we finally found it. We were all high-fiving.”

Jeff Deel has owned and operated American Leak Detection of East Tennessee’s team of four trucks since 2004. For more information, visit http://www.americanleakdetection.com/tn-knoxville/residential-service

Local Entrepreneurs Receives Quality Customer Service – 1st 2-3 Trucks Award at American Leak Detection Conference

Wednesday, April 21st, 2010

Knoxville, TN (Grassroots Newswire) April 14, 2010 – Jeff and Trina Deel, owners of American Leak Detection Serving the East Tennessee area, recently received the Quality Customer Service – 1st 2-3 Trucks award during the company’s annual conference. These are given to franchises that have utilized the Customer Survey Card Program in any calendar months from January 1, 2009 through December 31, 2009. There are three categories of the award for operation size: 1 truck operators, 2-3 truckoperators, and 4 or more truck operators. The awards are given to the top three performers in each category. Customer Service is critical to their success.

American Leak Detection’s annual conference took place March 24th – 27th at the Miramonte Spa & Resort in Indian Wells, California. During the four-day event, several franchisees were honored for their milestones during a special awards ceremony.

“It is a great feeling to be honored in front of my fellow franchisees and the entire American Leak Detection team for my hard work and efforts in establishing my local leak detection business,” Jeff said. “Running a business can be challenging, but I thank my colleagues and my customers for their continued support.”

Aside from recognizing award recipients, American Leak Detection invited successful entrepreneurs and motivational speakers to the gathering. Keynote Speaker George Hedley, CSP, owner of a successful commercial construction and real estate development company, led a seminar on how to build a business. George founded and built his business from $0 to $50 million in seven years.

Other experts spoke on a wide variety of topics. Moisture Control, Inc. CEO and Owner Hank Bruflodt spoke to attendees about how his business has been helping solve concrete slab moisture and floor problems for over 10 years. Communication and stress management expert Mary Marcdante spoke about how enthusiasm is the core to great leadership. And, Nancy Friedman, known as the “Telephone Doctor,” held a seminar designed to help owners communicate better with customers.

“Our main goal with this year’s conference was to give our franchisees a wealth of information about how they can build success in the leak detection industry,” said Stan Berenbaum, president of American Leak Detection. “We also wanted to put a spotlight on franchisees like Jeff and Trina Deel, who have really excelled in this business. They are examples of what success is all about.”

American Leak Detection is known as a world leader in the detection of hidden water and sewer leaks. It uses advanced, sophisticated electronic leak detection equipment to fix leaks for all kinds of water systems. According to Trina, the company has found 5,226,578 leaks worldwide since 1974 and counting. American Leak Detection’s primary commitment is to conserve water, the world’s most precious resource.

Contact

Jeff and Trina Deel
American Leak Detection Serving the East Tennessee area
865-777-3847

Local Entrepreneurs Receives Most Improved Overall Award at American Leak Detection Conference

Wednesday, April 21st, 2010

Knoxville, TN (Grassroots Newswire) April 14, 2010 – Jeff and Trina Deel, owners of American Leak Detection Serving the East Tennessee area, recently received the Most Improved Overall award during the company’s annual conference. The Most Improved Overall award goes to ALD of Knoxville because of their steady growth since joining ALD in 2004. This office can be a newer or long-standing one. They are an office that has clearly made significant strides in several distinct categories of service, sales, marketing and procedures.

American Leak Detection’s annual conference took place March 24th – 27th at the Miramonte Spa & Resort in Indian Wells, California. During the four-day event, several franchisees were honored for their milestones during a special awards ceremony.

“It is a great feeling to be honored in front of my fellow franchisees and the entire American Leak Detection team for my hard work and efforts in establishing my local leak detection business,” Jeff said. “Running a business can be challenging, but I thank my colleagues and my customers for their continued support.”

Aside from recognizing award recipients, American Leak Detection invited successful entrepreneurs and motivational speakers to the gathering. Keynote Speaker George Hedley, CSP, owner of a successful commercial construction and real estate development company, led a seminar on how to build a business. George founded and built his business from $0 to $50 million in seven years.

Other experts spoke on a wide variety of topics. Moisture Control, Inc. CEO and Owner Hank Bruflodt spoke to attendees about how his business has been helping solve concrete slab moisture and floor problems for over 10 years. Communication and stress management expert Mary Marcdante spoke about how enthusiasm is the core to great leadership. And, Nancy Friedman, known as the “Telephone Doctor,” held a seminar designed to help owners communicate better with customers.

“Our main goal with this year’s conference was to give our franchisees a wealth of information about how they can build success in the leak detection industry,” said Stan Berenbaum, president of American Leak Detection. “We also wanted to put a spotlight on franchisees like Jeff and Trina Deel, who have really excelled in this business. They are examples of what success is all about.”

American Leak Detection is known as a world leader in the detection of hidden water and sewer leaks. It uses advanced, sophisticated electronic leak detection equipment to fix leaks for all kinds of water systems. According to Trina, the company has found 5,226,578 leaks worldwide since 1974 and counting. American Leak Detection’s primary commitment is to conserve water, the world’s most precious resource.

Contact

Jeff and Trina Deel
American Leak Detection Serving the East Tennessee area
865-777-3847

Region 6 in Atlanta to learn about internet marketing

Saturday, May 2nd, 2009

Today we met with our region to learn about internet marketing and blogging. Everyone learned about editing their local website content, and how to add posts to the local news blog.

Is My Pool or Spa Leaking?

Saturday, May 2nd, 2009

This time of year many customers ask “is my pool leaking?”  It is very simple to determine if your pool is leaking because a 1/2 inch per day leak can easily equal several hundred gallons of water loss.  The bucket test is a way to test evaporation rates and water loss related to an actual leak in the swimming pool or spa.  View this 40 second video that will show you how to do it.