Hundreds of individual American Leak Detection owners gathered from across the globe in November for the annual company-wide convention hosted by corporate staff in Indian Wells Calif. The four day event incorporated an Awards Night Gala, training sessions, hands-on workshops and a sold-out floor trade show.
Rick Winters of Spring, Tx. was named the company’s Office Personnel of the Year for 2010. This award recognizes an individual who strives to stay on top of the industry’s best practices, keeps the office running efficiently and exudes superior customer service. Office personnel from over 140 offices in eight countries are considered for this award annually.
“This nominee shows the leadership and drive essential to the success of a satellite office,” says Bill Palmer, company president. “Rick leads a hard working group of people to new heights of performance and growth. When the franchisee is asked how he runs a satellite office, his answer is he doesn’t. He has a strong team with an outstanding leader that takes care of business.”
Winters has managed the Houston office for two years. He was nominated by Phil Meckley, owner of American Leak Detection of Houston, who was also named the franchise system’s Outstanding National Performer for 2010.
Members of the American Leak Detection corporate staff convene each fall to determine which team members will be recognized for their outstanding achievements for the previous year in categories including Franchisee of the Year, Technician and Office Personnel of the Year and Quality Customer Service Awards.
