Read Our Reviews

Be the First to Leave a Review

Write a Review

    Please select your rating.
  • Please enter a name for display.
  • Please enter your city name.
  • Please select your state.
  • Please write a quote.
  • Please enter your review.
  • This isn't a valid email address.
  • American Leak Detection

    His actions went beyond what was expected.

    “Although I got misplaced in your computer client system, we were found. On the leak detection portion, Sean was very helpful in explaining what he was looking for and describing what he found, and the solutions. Anthony came to do the corrective work. He was very professional and friendly. He also explained the process, what he needed to do and what he needed from us. Although it took much longer than both of us anticipated, Anthony stuck to it. His actions went beyond what was expected. We have an old pool deck with an unknown 'pebbly' surface. He went out of his way to find a close match for the surface area that was replaced. Super kudos for Anthony for his efforts and success in matching the pattern. I would highly recommend ALD and their guys for detection and leak correction services. Thank You!!”

    Novato, CA

    Read moreless
  • American Leak Detection

    I really appreciated the call, the explanation, and the compensation.

    “I wrote earlier about a job done here yesterday. Christian called just hours after writing it, explained the job and why they used what they did and was very understanding of my frustration. I really appreciated the call, the explanation, and the compensation. Thank you Gregg, Christan, and ALD. I will be recommending this company in the future.”

    Santa Rosa, CA

    Read moreless
  • American Leak Detection

    We have never experienced such good and careful work before

    “Carlos left the site cleaner than it was when he arrived. We have never experienced such good and careful work before. In fact, just the opposite, our last under-slab leak repair was performed by our local plumber who caused many thousands of dollars of cleanup expense because of his sloppy and careless work.”

    St. Helena, CA

    Read moreless
  • American Leak Detection

    I just had to let you know that this team is outstanding and my pool is "leakless."

    “Your team, from the phone girl "lady," to the two young men who came to my house (Ryan & Michael, I think) were delightful. I think all of us are all too eager to criticize young people, but I just had to let you know that this team is outstanding and my pool is "leakless."”

    Menlo Park, CA

    Read moreless
  • American Leak Detection

    Knowing that the job was properly completed by extremely competent people was a huge relief!

    “Excellent service! All staff contacted demonstrated a highly experienced, very thorough, and immensely knowledgeable and professional work ethic in resolving unforeseen issues confidently and quickly! Both the office personnel and technicians answered all inquiries completely and courteously. Knowing that the job was properly completed by extremely competent people was a huge relief!”

    San Rafael, CA

    Read moreless
  • American Leak Detection

    They were both friendly and neat looking.

    “Two technicians arrived at scheduled time. They were both friendly and neat looking. Andrew answered all my questions and so far the pool seems to be holding the water level.”

    Foster City, CA

    Read moreless
  • American Leak Detection

    I will use them again and again.

    “I have used American leak 5+ times in the last several months. They have always been able to get me a tech on short notice, have always been on time and ready to work. Everyone from the office, their techs and invoicing have been courteous and professional. I will use them again and again.”

    Vallejo, CA

    Read moreless
  • American Leak Detection

    Carlos was professional and courteous. He is a credit to your company.

    “Dear American Leak, Please pass on feedback that Carlos did excellent work. He is a credit to your company. My advice is to do whatever you need to keep him on your team. Thanks very much for the repair. I was annoyed that it happened in the first place but Carlos was professional and courteous. Plus, he saved a mountain of trouble when the first leak was diagnosed in the wrong area, by the skimmer. Many thanks!”

    Santa Rosa, CA

    Read moreless
  • American Leak Detection

    I am very pleased with the service provided.

    “Ryan was very persistent in looking for all possible places where a leak might be present. He did an outstanding job of showing to my satisfaction that a leak was not present. I am very pleased with the service provided.”

    Portola Valley, CA

    Read moreless
  • American Leak Detection

    Courteous, friendly and professional technician.

    “Excellent service. Courteous, friendly and professional technician. Did the job quickly and efficiently.”

    Millbrae, CA

    Read moreless
  • American Leak Detection

    An expert, very professional job.

    “The prompt service is great! Carlos initially found the leak after completely testing all lines in my pool. He explained every step and located the leak. The bid for the repair was on the "high" side, but Carlos again promptly arrived on time and went right to work. He showed us where the leak was when he opened up the concrete. He did an excellent repair and the pool is no longer leaking. An expert, very professional job.”

    Vacaville, CA

    Read moreless
  • American Leak Detection

    Professional, confident and considerate of our safety.

    “Sean was professional, confident and considerate of our safety. He found the leak. He also answered my questions in a way that I could understand. I appreciated his recommendations for improving our water service. After discovering the leak at the meter, he took it upon himself to go ahead and call the water district right away so that we had one of their service repair guys here within one hour. In my book he was excellent.”

    Larkspur, CA

    Read moreless
  • American Leak Detection

    Very prompt and professional service!

    “Very prompt and professional service! Found the leak quickly.”

    Cloverdale, CA

    Read moreless
  • American Leak Detection

    He was prompt, friendly and finished the work faster than expected.

    “Dear American Leak Detection, I am writing to tell you about my recent experience with your company. About two months ago we discovered that our pool was losing water rapidly. We consulted with our pool maintenance company and they recommended a leak detection company. It took two weeks for the guy to come out and take a look. He charged $395 and at the end of the appointment, he told us that he thought the pipes all around the pool had failed and that we were looking at ripping out all of the piping around the perimeter of the pool. I had the pool maintenance company quote a price to fix it. Repairing all the pipes around the pool would have cot me $27,000. In the meantime, my husband found your website and asked me to call you. I called and booked an appointment within 3 days. The leak specialist found the leak and gave me a quote to fix it for $1,000! When he came to repair it he was prompt, friendly and finished the work faster than expected. He also thought there would be damage to the flagstone covering the bad pipes, however, when I came home, I had no idea where he worked! It was spotless and everything was put back perfectly. The pool is full of water and working just fine. He also noted on the repair invoice that the piping around the leak looked to be in good shape. What a relief! You saved me $26,000 and weeks of a messy backyard, which would have been all for nothing since the leak was not in fact all around the pool. Thank you for a completely professional and enjoyable experience.”

    San Rafael, CA

    Read moreless
  • American Leak Detection

    Both people you sent out to our home were rock stars!

    “I just wanted to let you know that both people you sent out to our home were rock stars! Thanks!”

    Mill Valley, CA

    Read moreless
  • American Leak Detection

    He did everything professionally and promptly.

    “The technician was literally a one-man army. He did everything professionally and promptly. He arrived at the designated time, on both the inspection as well as the repairs and completed his work competently. He was patient and answered every question to my satisfaction. He is an asset to the company, the face the customer sees, and he should be valued and commended for his hard work.”

    Menlo Park, CA

    Read moreless
  • American Leak Detection

    We were very impressed!

    “We recently had a representative - Andrew C. LeCount - from your company come to our home to detect and fix a leak. We were very impressed and wanted to formally compliment him for his efficiency and his professionalism. He is a great asset to your company. It is good to be able to recommend a service without reservations. Being in a service industry ourselves for many years, we understand how important the individual employee is to a company.”

    Hillsborough, CA

    Read moreless
  • American Leak Detection

    Saved me a great deal of money!

    “Christian was very courteous and professional and told me exactly how to fix the problem myself as well as future maintenance which saved me a great deal of money in not having to hire a plumber. Great customer service from him.”

    Millbrae, CA

    Read moreless
  • American Leak Detection

    I felt it appropriate to commend your company for a job exceedingly well done.

    “Dear Sir, It is with pleasure that I return the enclosed Customer Survey card with all items of service marked as excellent. The recent work of American Leak Detection in locating and repairing a leak in our main water service line was truly outstanding. In this time when expectations are generally low for any type of service, I felt it appropriate to commend your company for a job exceedingly well done. Of particular note was the performance of your representative. Peter arrived promptly at the appointed time. After a visual survey of the house and surrounding area, he set to work with detection equipment and promptly identified the location of the leak in the main service line, under our concrete driveway. On removing a one-foot square of concrete and underlying dirt to expose the pipe, I could not believe Peter’s accuracy, the leak was in the middle of the square! Peter applied a repaired pipe, tested the integrity of the line and system, and backfilled to the underside of the existing concrete. This was done on Friday and he returned on Monday, again promptly at the appointed time, and completed the job by filling the hole with concrete. Throughout the job Peter was personable, kept us informed, and went about his business in a highly professional manner. I consider you lucky to have and individual of his caliber and ability with your firm. The prompt repair of the water line allowed us to have a carefree Super Bowl weekend. We very much appreciated the outstanding work performed by Peter and your firm. Should any future clients request references relative to your work, I would be more than happy to provide a most favorable recommendation.”

    San Carlos, CA

    Read moreless
  • American Leak Detection

    Words cannot express our gratitude for your help in this project.

    “This is a short note to thank you for the great job you did on finding the excessive water leak at St. Mary’s Church in Vacaville. Your technician pinpointed the exact location and also indicated that he thought there were two water lines in the same location. This was perfectly true. The topmost line was a feed to our front lawn sprinkler system. It was at a depth of 18 inches. After we excavated and found it to be without leaks, we went down another 20 inches and found the culprit! It was the original water line (3/4 inch) to whatever was on the property before the church was built in 1954. For some reason, it had never been eliminated. There were two 1/8 inch holes in it! Words cannot express our gratitude for your help in this project. You not only will be mentioned at Mass for helping cut our water bill but at any time that we can promote the use of your services. Special thanks to T for her assistance in the matter. She was most helpful on the phone and even made a special call back to tell us to turn the water off at night to save usage.”

    Vacaville, CA

    Read moreless
  • American Leak Detection

    The job was completed so promptly!

    “The job was completed so promptly, so we could have heat for Christmas!”

    Mill Valley, CA

    Read moreless
  • American Leak Detection

    He worked diligently with a plan and precision... and beautifully cleaned up!

    “Andrew had already brought in some heavy equipment before he knocked on the door at 8:00 AM. He worked diligently with a plan and precision and was finished and beautifully cleaned up at dusk, 7:00 PM, just as he said he would be. My son, who is in the construction of large buildings dropped by and was impressed. He said Andrew certainly knew what he was doing and moved with confidence. He was kind enough to show me the leak when it was exposed. He is a well spoken modest gentleman who is not at all afraid to get very dirty. Furthermore, he likes his work, the company and the people there. You are lucky to have him.”

    Hillsborough, CA

    Read moreless
  • American Leak Detection

    Excellent in every way!

    “Your service was excellent in every way. Thank you very much.”

    Saratoga, CA

    Read moreless
  • American Leak Detection

    The inspection was well worth it.

    “The technician was extremely helpful. The inspection was well worth it.”

    Corte Madera, CA

    Read moreless
  • American Leak Detection

    Work completed ahead of schedule.

    “Work completed ahead of schedule. Thank you very much.”

    Saratoga, CA

    Read moreless
  • American Leak Detection

    Thank you for your conscientious and professional work!

    “We are writing to thank you for your conscientious and professional work at our home on July 27 and July 30 in Napa. The leak detection team was very knowledgeable and thorough, explaining their findings in detail. We would especially like to commend the work of CG who did the actual work of repairing our leak. He was prompt and expert in his assessment and repair. He very kindly explained his work as he progressed. The finished patch is perfect! We are very satisfied with the entire process and will happily recommend your services to others.”

    Napa, CA

    Read moreless
  • American Leak Detection

    What all service organizations should be, but very few are.

    “Great work, prompt, efficient, knowledgeable, and polite. What all service organizations should be, but very few are.”

    Kentfield, CA

    Read moreless
  • American Leak Detection

    Magic!

    “Like “magic” thanks!”

    Saratoga, CA

    Read moreless
  • American Leak Detection

    Impressed with the accuracy of the inspection and with the result.

    “I contacted your office and spoke to a very knowledgeable and helpful woman named T. I explained a situation we had going on at our residence and after asking and answering a few questions, I decided to have your company come to my home and detect a major leak that was literally driving my husband crazy trying to locate. One day later, J and D came to our home and after scouring the whole property, located the area in which they felt the leak was located, which happened to be beneath our concrete pool decking. The area was marked by J and he told me that the leak should be about three feet below the concrete. The following Friday, my husband cut the concrete where it had been marked and the leak was found exactly where we were told it would be. He was able to repair the broken pipe at a very minimal cost. I’m not kidding when I say that it saved his sanity and mine!! Needless to say, both my husband and I were impressed with the accuracy of the inspection and with the result. I just wanted to write to tell you that we wouldn’t hesitate to recommend your company to anyone who had a problem. Your company performed their services professionally and very confidently. As far as your technicians J and D were concerned, what more can I say that they were awesome and are a class act. Thank you for making this a good experience for us.”

    Vacaville, CA

    Read moreless
  • American Leak Detection

    Technicians handled everything efficiently and promptly.

    “Excellent service! You may use us as a reference if you wish. Technicians handled everything efficiently and promptly.”

    Ross, CA

    Read moreless
  • American Leak Detection

    Very good service!

    “Very good service!”

    Mountain View, CA

    Read moreless
  • American Leak Detection

    I am very satisfied with the work done on my pool!

    “This is to inform your company that I am very satisfied with the work done on my pool by Andrew Le Count. He was courteous, efficient and knew his job well. Frankly, I don’t know how he could concentrate or work having just become a new father!! You have an excellent employee.”

    Los Altos, CA

    Read moreless
  • American Leak Detection

    My overall experience with this company was very positive.

    “ALD first came out to do an initial detection, as the water main appeared to be leaking (we'd had water continuing to appear in the front yard). They detected the leak and provided an estimate as to how much it would cost to repair the leak. The gentleman appeared as scheduled and was very friendly and helpful. He explained the situation and told me about how/why this could've happened. I felt very comfortable with him. I then left for work that day, and by the end of the day when I returned, work had been completed. He cleaned up our yard well. The “flood” is gone from our front yard, and my overall experience with this company was very positive.”

    Los Gatos, CA

    Read moreless
  • American Leak Detection

    I will without hesitation, recommend your service to any of my friends that need it.

    “I was favorably impressed with the leak detection process and with the technicians. I will without hesitation, recommend your service to any of my friends that need it.”

    Napa, CA

    Read moreless
  • American Leak Detection

    Excellent!

    “Ryan was excellent. You are fortunate to have him as an employee.”

    Atherton, CA

    Read moreless
  • American Leak Detection

    Excellent!

    “Technician was excellent!”

    Woodside, CA

    Read moreless
  • American Leak Detection

    Very friendly and did their job very well.

    “The two techs that came out were very friendly and did their job very well. Thank you.”

    Napa, CA

    Read moreless
  • American Leak Detection

    Very well done!

    “Very well done!”

    Santa Rosa, CA

    Read moreless
  • American Leak Detection

    Patient, courteous, and good at explaining the situation.

    “The technician, Jim, was patient, courteous, and good at explaining the situation.”

    Novato, CA

    Read moreless
  • American Leak Detection

    Everything superb!

    “Everything superb!”

    San Mateo, CA

    Read moreless
  • American Leak Detection

    Service was excellent!

    “I was especially pleased with Ed's proactive communications. Mike's service was excellent!”

    Palo Alto, CA

    Read moreless
  • American Leak Detection

    Thorough and understandable.

    “Service very professional. Jim and his wife's answers were thorough and understandable.”

    Rohnert Park, CA

    Read moreless