In summary, we are both completely satisfied with the completed job.
“To Mr. Robert Douglass:
My wife, Melinda, & I would like to thank you for the exceptional service we got from American Leak Detection. While my schedule didn't allow me to be present during the leak detection process on April 26th, Melinda was home & she was quite at ease with Fabio Garcia's pleasant & courteous demeanor. He explained to her what he was doing & she felt that he was quite knowledgeable. When his detection work was complete, she called me & turned her phone over to Fabio. He explained in detail what he found. Again, he exhibited knowledge & thoroughness in his assessment.
Then, on April 28th when Fabio returned to make the repairs, I was home & enjoyed making his acquaintance & quickly grew to recognize & appreciate his skills & work ethic. He was meticulous about minimizing the "fallout" debris from entering the pool while jackhammering the concrete. He also showed & explained various steps of the process.
In summary, we are both completely satisfied with the completed job.
Sincerely,
Carl R. Kirst”