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  • American Leak Detection

    The MOST competent, friendly, and enjoyable field engineer I have ever had the pleasure to know!

    “Mr. Bockenstette was without a doubt, the MOST competent, friendly, and enjoyable field engineer I have ever had the pleasure to know! It has been less than 24 hours since he located and repaired our pool leak but I do have confidence he located and resolved our leak problem. I have already personally informed my pool company (original reference source) as well as two other friends with in-ground pools about the quality of service I received. Please forward my most sincere thanks to Mr. Bockenstette. You have TOP NOTCH field engineer here!”

    Independence, KY

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  • American Leak Detection

    Saved me a lot of money!!

    “The technician was able to mark the spot where the leak was. He was right on the money, and saved me a lot of money!! Thanks!!”

    Fairborn, OH

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  • American Leak Detection

    I was extremely pleased with the response and service I received.

    “I received outstanding response and service. John who was the service professional arrived right on time. He was very professional and helpful and clearly explained what he was going to do. And, explained what he found during each step of his work. I was extremely pleased with the response and service I received. American Leak Detection is a company who I would certainly recommend and will certainly call when and if needed in the future.”

    Wilmington, OH

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  • American Leak Detection

    American Leak will be our first call if we still have issues....I will recommend your service to our friends.

    “Wardway Pools referred American Leak Detection for my pool leak issue. I was very reluctant scheduling service from someone that I was not familiar because I have heard negative stories from friends who have received poor service/value from other pool services. You are very lucky to have Steve working for you. Because of his honesty and integrity, you will have my business when the next leak occurs in our pool and I will recommend your service to our friends. Steve arrived and very quickly was able to assess that the issue was likely with our heat pump. We are having the heat pump looked at and American Leak will be our first call if we still have issues. Thank you for being a company we can trust and not charging your customers unnecessarily.”

    Cincinnati, OH

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  • American Leak Detection

    Thank you for your excellent service and honesty of your technician.

    “I would like to thank you and your technician for the excellent service you provided to me in detecting and repairing the leak in my swimming pool. As you may recall, I contacted you after another company did a pressure check and told me I needed to repipe the entire system--a job for which that company quoted me at $4000. Having just purchased the home two months prior, I certainly did not have that kind of money! I contacted your company for a second opinion. From my very first conversation with you, I was impressed by your knowledge and professionalism. Your tecnician was equally knowledgeable and professional. He tracked down the leaks in my pool, and yes, there was more than one. Fortunately, he determined that the plumbing had only minor leaks, and did not need the "major surgery" proposed by the other company. The biggest leak was in the vinyl liner, which he found and repaired as part of the test. Thank you for your excellent service and honesty of your technician. I have told everyone I know that if they think they have a leak, they should call you first. I wish I had!”

    West Chester, OH

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  • American Leak Detection

    I have always been pleased with the service they provide.

    “America Leak has done a lot of work for us over the last 6 years. Anything from water line leaks, swimming pool leaks, sewer gas odors, and locates. I have always been pleased with the service they provide. They have smoke tested large buildings for us and have always found the problem, making my job that much easier. I would and have recommended them to anyone with the problems mentioned above.”

    Cincinnati, OH

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  • American Leak Detection

    I was impressed with Steve's friendly personality and professionalism. He seemed very knowledgeable of what he was doing and allowed me the opportunity to ask questions of which he described and answered without hesitation.

    “I just wanted to let you both know that the leaks were found yesterday and patched, thus resolving the water loss issues (for now). It appears that pretty soon I will most likely need to have a new liner installed, this was recommended by Steve the technician who came out and performed the testing and repairing. I was impressed with Steve's friendly personality and professionalism. He seemed very knowledgeable of what he was doing and allowed me the opportunity to ask questions of which he described and answered without hesitation. He also explained to me that he could not guarantee the repairs would be the total resolve, as he believes (by touch) that his sense of feeling the area of the liner that may be wearing, did make him want to point this out to me that it would be necessary to have a new liner before too long....just as a prevention due to the age of the liner and his experience with the feeling of the quality of the material to date. My bucket test has now exceeded the 24-hours that Steve advised me I should perform as he was preparing to leave yesterday, and I have advised him just recently that everything appears to be "hanging-in-there" and I had not lost any water during this period. Again, I thank you and your team, and Steve for taking care of this matter for me, and I hope I will not have to call you again, but I would surely not hesitate if need be, and I would recommend you (as SI Pools does), to any of my friends who have pools also, and may run into this predicament. Sincerely, Marc Gockenbach”

    Villa Hills, KY

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  • American Leak Detection

    “Everything went very well. The leak was pretty much where I thought it would be. Thank you and your company for your service.”

    OH

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  • American Leak Detection

    “Your technician was on time, professional and very knowledgeable. He not only found my leak, but made some great suggestions on how to resolve the problem inexpensively.”

    OH

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  • American Leak Detection

    “Very happy with your service. Both your guys were polite and did a great job.”

    OH

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  • American Leak Detection

    “The technician was excellent! Very friendly and knowledgeable! He found the source of the leak and gave tips on an easy fix. And it worked!”

    OH

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  • American Leak Detection

    “Everything is good. John did a great job. Anything changes I will let you know.”

    OH

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  • American Leak Detection

    “It was a dramatic difference, thank you.”

    OH

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  • American Leak Detection

    “Steve did a great job and my pool is no longer leaking. I am completely satisfied! Monica also was very courteous in scheduling the job.”

    OH

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  • American Leak Detection

    “Thank you for following up. We have lost no water that is detectable. I will watch it for the next few days but as of right now it appears your technician took care of our leak. Appreciate the fast response and service.”

    OH

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  • American Leak Detection

    “I wanted to share what a great experience we had with your services and your technician, John. You found the leak and John was more that helpful and informative sharing information on what he was seeing or not seeing during the process. I will also let you know that I called many pool companies trying to find the best resources to remedy our problem and almost every company recommended you. Great Job!”

    OH

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  • American Leak Detection

    “I definitely would recommend American Leak Detection to anyone needing their help. Please feel free to reach out to me with any additional questions.”

    OH

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  • American Leak Detection

    “I was very happy with the fellow who came out. He was A-1, very knowledgeable, and friendly. He took extra time with me because this is a difficult swimming pool. I bought the house and property “as is” 7 months ago and the pool was abandoned for 2 years. I was very happy with your service which was recommended by Aquamarine Pools but I checked with my plumber “Dupps” before I called you. Dupps said you are excellent so definitely I should use you. THANK you for going extra mile with your customers!”

    OH

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  • American Leak Detection

    “We had the service done a few weeks ago to my satisfaction. The technician from Cincinnati did a good job locating the leak in spite of traffic noise and hillside obstacles. He even came back following a report by my plumber that the leak was elsewhere and free of charge confirmed the location of the leak. This technician knows what he's doing and has good customer service.”

    OH

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  • American Leak Detection

    Professional, thorough and a pleasure to work with.

    “Professional, thorough and a pleasure to work with on solving our leak problems. Mr. John Bockenstette, Field Supervisor, exemplified what service should mean. Thank you.”

    Wyoming, OH

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  • American Leak Detection

    Great Customer Service!

    “Monica answered the phone for me when I needed help. We had what I thought was a gas leak. She directed me to the proper assistance and assured me that if I needed anything else to let her know right away. I was so thankful for her calm, direct assistance. Great Customer Service!”

    Cincinnati, OH

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  • American Leak Detection

    “The experience was very good. The appointment was scheduled quickly and the technicians arrived promptly. They were friendly and courteous. Everything was explained very well. I would not hesitate to use your service again although I sincerely hope the opportunity does not present itself.”

    Cincinnati, OH

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  • American Leak Detection

    Wish we would have called years before.

    “Wish we would have called years before. They found the leak immediately and were able to correct it that same day. We are still amazed every day we look at our pool and it is not going down.”

    Centerville, OH

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  • American Leak Detection

    American Leak Detection found a solution for us!

    “I really appreciate the service received from John. Even though he missed the leaks his 1st visit to our pool, he really wanted to solve our problem and was willing and diligent in coming back to find the issue. Even after the office administrator told me there was nothing more American Leak Detection could do for us, John said he wanted to come back one more time to make sure he hadn't missed anything. John found a solution for us!”

    Independence, KY

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  • American Leak Detection

    $3,500.00

    “Great service, friendly, and professional technicians. I highly recommend this company.”

    Batesville, IN

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  • American Leak Detection

    Perfect! Highly recommend American Leak Detection (ALD) Company!

    “Highly recommend American Leak Detection Company!! From my initial schedule call to Rachel to my experience with technician, Cory, two thumbs up...would give three if had another!! Cory was GREAT and did a fantastic job!! Was losing 2" of water per day with our in-ground swimming pool and didn't know what to expect. Cory was calm, efficient & methodical in determining where the leak was occurring. Was with him while he worked and he answered and explained what he was doing, which I truly appreciated. The leak was on an auxiliary "Polaris" return line and was able to cap it off. After finding bad line, Cory continued to analyze/look for other leaks to be certain "got them all", which he did! Have not had to add water since leaking bad line was capped! Great experience with American Leak Detection Company and if needed, won't hesitate to call them again. Thank You!”

    Dayton, OH

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