73103
“WOW, just when you think that the problem with your leaking Spa is going to be a nightmare, along comes American Leak Detection. My Pool and connecting Spa is about 40 years old. The Spa when in operation began to leak. Looked up leak vendors, American Leak quoted a fair price to locate the leak and was able to come out quickly. Shawn, American Leak technician showed up on the time agreed to. Very professional and at the same time friendly explaining in detail what he had found, what had to be done and reduced the agreed price because he identified the issues quickly...…..really, I intended on paying the full amount. He also quoted a price for the necessary repairs again, explaining in detail how and what has to be done by the repair crew. He left the proposal with me without any pressure to move forward and that all I needed to do if I decided to move forward was to schedule the repair with the main office....so far a very pleasant ordeal. I did indeed call the main office the next morning and scheduled the repair. Again on time Casey and a helper arrived for the repair. Casey kept me informed through the entire process. He actually found that all three of my "Jets" were broken/leaking. Both Casey and his helper were a pleasure to interface with. They made the repairs in an expeditious manner. The repairs required Casey to completely penetrate the Spa gunite wall for all three Jets making a hole about 8" square for each. Additionally it required two 8" square holes through my cool deck. That being said I was extremely worried about matching the color of the plaster in the Spa as well as the grey cool deck color. Casey assure me that he would be able to do so pretty good......I was skeptical...….I was wrong to be......Casey was right...………….What an outstanding job and a pleasant experience for me...….my worries were all for nothing...……..I won't hesitate to call or recommend American Leak Detection.....what a great crew...….but wait it didn't end there.....I still had to pay the invoice that was left after Casey and his helper were done...….so I called to pay the invoice and Talked to Heather Riley.........….What can I say just another breath of fresh air....."cudos" to the entire American Leak Detection team...….”
