Service Line Leak Repair in Winston-Salem

Reliable main water line leak detection & repair

In the case that you know for a fact or simply suspect that your main service line is leaking, American Leak Detection of the Triad can help. We’ll quickly identify the source of the leak and pinpoint its location using state-of-the-art technology. Once located, we’ll get to work on getting things restored, relying on leak repair methods that are minimal and keep your lawn intact.

Request a Winston-Salem service line leak detection & repair by calling (336) 791-4150 or contacting us online today!

Why Fast Service Line Leak Repair Matters (and How It Protects Your Property)

A leaking service line doesn’t just waste water—it can quietly undermine your home’s foundation, driveway, landscaping, and even your water pressure. Addressing the problem quickly helps you avoid escalating damage and unexpected costs, especially in the Triad where shifting soil and seasonal freeze/thaw cycles can worsen underground leaks over time.

Common problems homeowners avoid with prompt repairs

• Soil erosion and sinkholes: Ongoing saturation can wash out soil beneath walkways, patios, and driveways.
• Foundation and structural concerns: Persistent moisture near the home can contribute to settling and cracking.
• Mold-friendly conditions: Excess moisture around crawl spaces and basements can increase humidity and musty odors.
• Higher monthly costs: Even a “small” underground leak can add up quickly on your water bill.
• Damage to landscaping: Soft spots, unusually green patches, and washed-out areas can become permanent if the leak continues.

What you can expect when you schedule service

When you call American Leak Detection of the Triad, our goal is to make the process clear and low-stress—from arrival to final recommendations. After a brief review of your symptoms and property layout, we’ll identify the most likely source area and provide straightforward next steps designed to minimize disruption to your yard and hardscaping.

Helpful tip before your appointment: If possible, take a quick photo of your water meter reading and note whether you’ve seen changes in water pressure, pooling, or damp areas. These details can help speed up the diagnostic process.

Schedule service line leak help in Kernersville and the Triad to stop the damage early and get peace of mind back fast.

Who’s Responsible for the Repair? (And How We Help You Navigate Permits & Utility Coordination)

One of the most confusing parts of a service line leak isn’t the repair—it’s figuring out who is responsible and what steps are required before work can begin. In the Kernersville and greater Triad area, responsibility can change depending on where the leak is located, whether it’s within a utility easement, and how your property is served.

Common responsibility scenarios

• From the meter to your home: This is often the homeowner’s responsibility (including the portion under your yard, driveway, or landscaping).
• At or inside the meter box: This may fall to the local utility—though it varies by municipality and meter setup.
• Near the street or within an easement: Repairs may require additional coordination, traffic control, or specific restoration requirements.

Permits, 811, and “before you dig” steps—handled with care

Even when a repair is straightforward, working around buried utilities is not. Our team takes the right precautions to help keep your property and neighborhood infrastructure safe.

• Utility locating (811): We help ensure lines are marked before excavation begins.
• Local requirements: When permits or inspections apply, we can explain what’s needed and help you understand the timeline.
• Clear documentation: You’ll receive straightforward details on the leak location and the recommended repair, which can be helpful if you’re working with a city utility, HOA, or insurance provider.

If you’re not sure whether the leak is on your side of the meter—or you’re worried the repair could turn into a bureaucratic headache—American Leak Detection of the Triad can help you get clarity quickly and move toward a clean, compliant repair plan.

Service Line Leak Repair FAQs

What and Where is My Service Line?

Your home’s service line is the private line that supplies water to your property and is found underground between the shutoff valve and the water meter. While you may assume the city would be responsible for any damage to your service line, this would be only for the line on the other side of the water valve, connecting to the water main.

How Do I Know My Service Line is Leaking?

While you may suspect your water line is leaking due to the common signs you’ve been reading up on, how do you know your home’s service line is the specific cause of your recent troubles? Be on the lookout for some of the most common symptoms of a main water line leak:

• Low water pressure
• Puddles in the front yard
• Soggy patches and lawn sinkholes
• An unexplained spike in the water bill
• Signs of interior water damage
• Sounds of water running
• The water smells like sewage

Service line leaks can cause you to waste up to 90 gallons of water a day, driving up your utility bills and causing damage to your home’s yard, foundation, and interior – all of which will need to be fixed and properly restored.

How Can My Service Line Leak Be Found & Fixed?

At the first sign of water damage or a possible service line leak on your property, be sure to reach out to a reliable leak detection and repair company like American Leak Detection of the Triad. You may be tempted to complete a service line repair on your own, but turning to a professional instead will ensure the process is easier, the solution is long-lasting, and the work will be backed in case problems arise in the future.

Request Your Leak Detection Services Today!

At American Leak Detection of the Triad, our team relies on not only our years of local experience serving customers throughout the Winston and Salem areas, but also the extensive training, support, and trusted processes that have allowed American Leak Detection to become the industry leader they are today.

We’ll complete your repair with competitive prices, friendly customer service, and non-invasive solutions, saving you from damage caused by more traditional leak detection and repair methods and ensuring your peace of mind quicker than others.

Regular service line maintenance can help to avoid damage in the future. It is recommended that homeowners report any suspected leaks to American Leak Detection of the Triad in order to prevent further damage and costly repairs.

Call (336) 791-4150 or contact us online to schedule professional water leak detection & repair in Winston-Salem today!