Meet Our Billings Leak Detection Team

Margaret Cassidy

President

Originally from the Pacific Northwest, Margaret relocated from the Portland area to beautiful North Idaho with her husband and 2 children 10 years ago. Margaret spent 25 years in the international manufacturing business, but knew that she wanted a change. She's always wanted to own her own business and American Leak Detection has allowed her to provide a service that saves people money and helps protect a precious resource. It's a win-win. When she’s not working, Margaret is spending time with her family on Lake Pend Orielle.

Tammy Rose

Operations Manager
Joined ALD in 2013

Tammy joined the American Leak Detection team in 2002, while enrolled in the accounting program at Spokane Community College. She and her son reside in a small farming community just north of Spokane where they enjoy spending time outdoors, traveling and gardening.

Jordan Marsh

Sr. Leak Detection Technician
Joined ALD in 2007

Jordan has enjoyed the challenge of finding leaks and helping customers since 2007. He currently handles surveys, correlating for municipalities and water districts. Insurance issues and service lines keep him busy too. Jordan and his wife, Jami have two children, Jasper and Stella. Their family enjoys hiking, camping, snowshoeing and snowboarding.

Ryan Johnson

Leak Detection Technician, Mgr.
Joined ALD in 2015

Ryan graduated from Colorado Mountain College in 2009. His love of the outdoors brought him back to the Pacific Northwest in 2012. Ryan joined ALD in 2015 and earned his scuba diving certification for pool leak detection. Ryan is enjoying learning all there is to know about this industry!

Danny Quinn

Leak Detection Technician
Joined ALD in 2018

Danny was born in Kingston, NY but spent most of his formative years in the vast Pacific Northwest. He Joined the United States Army, served his time and is proud to be a Veteran to our country. He is also an avid fisherman and hunter that learned from the best, his mother! On Danny’s time off he loves exploring our mountains as often as possible and spending time with his two teenagers and bonus daughter. Danny enjoys the everyday challenge of varied jobs in his career with American Leak Detection.

Carla Becker

Customer Service Rep
Joined ALD in 2018

(We affectionately refer to her as the "Office Ninjaneer" as she can do it all)

Born and raised in Pasadena, CA. Has been actively involved in the Interior Design and construction field for over 26 years. Carla earned her degrees in Interior Design and Architecture and has been living in the beautiful Pacific Northwest for 17 years now. She says the best part of her life is being a mom to her one teenage daughter and two step-teenagers. She enjoys an active lifestyle that includes hunting/fishing and a great sale at Nordstrom.

Austin Smith

Leak Detection Technician
Joined ALD in 2018

Austin is a Pacific Northwest native with a manufacturing background and several years of customer service experience. Austin brings great energy and value to our inspection team. Enjoys sports, music and spending time with family and friends.

Hope McWilliams

Customer Service Rep
Joined in 2018

Hope is a recent graduate, and an integral part of our team! Excelling in sports and academics, Hope provides excellent customer service with her friendliness and winning personality. Hope resides in the Pacific Northwest and enjoys swimming, volunteering and time with friends and family.

Tanner Packer

Leak Detection Technician
Joined ALD in 2019

Tanner Is originally from Butte, MT, with experience in ranching and the Healthcare Industry. Tanner enjoys the outdoor life, sports and travels around the beautiful state of Montana taking care of customers.

Ruthie Hunt

Customer Service Rep
Joined in 2019

Ruthie is a native from the Inland Northwest. She has over 20 years of customer service experience.

Chance McWilliams

Leak Detection Assistant
Joined in 2017

Chance is an integral part of our team providing support for our technicians out in the field. Chance has an extensive customer service background, an excellent communicator. He enjoys debate and quality time with friends and family.