Meet Our Billings Leak Detection Team

For trusted and reliable service, hire American Leak Detection of Montana

  • Margaret CassidyMargaret Cassidy, President

    President

    Originally from the Pacific Northwest, Margaret relocated from the Portland area to beautiful North Idaho with her husband and 2 children 10 years ago. Margaret spent 25 years in the international manufacturing business, but knew that she wanted a change. She's always wanted to own her own business and American Leak Detection has allowed her to provide a service that saves people money and helps protect a precious resource. It's a win-win. When she’s not working, Margaret is spending time with her family on Lake Pend Orielle.

  • Tammy Rose, Operations ManagerTammy Rose

    Operations Manager
    Joined ALD in 2002

    Tammy joined the American Leak Detection team in 2002, while enrolled in the accounting program at Spokane Community College. She and her son reside in a small farming community just north of Spokane where they enjoy spending time outdoors, traveling and gardening.

  • Jordan Marsh Jordan Marsh, Sr. Leak Detection Technician

    Sr. Leak Detection Technician
    Joined ALD in 2007

    Jordan has enjoyed the challenge of finding leaks and helping customers since 2007. He currently handles surveys, correlating for municipalities and water districts. Insurance issues and service lines keep him busy too. Jordan and his wife, Jami have two children, Jasper and Stella. Their family enjoys hiking, camping, snowshoeing, and snowboarding.

  • Austin Smithundefined

    Leak Detection Technician
    Joined ALD in 2018

    Austin is a Pacific Northwest native with a manufacturing background and several years of customer service experience. Austin brings great energy and value to our inspection team. Enjoys sports, music and spending time with family and friends.

  • Hope McWilliamsundefined

    Customer Service Rep
    Joined in 2018

    Hope is a recent graduate, and an integral part of our team! Excelling in sports and academics, Hope provides excellent customer service with her friendliness and winning personality. Hope resides in the Pacific Northwest and enjoys swimming, volunteering and time with friends and family.

  • Nancy Zingheim undefined

    Customer Service Rep
    Joined in 2022

    Nancy comes to us with over 40 years of customer service experience in the PNW. In her free time, she enjoys baking, traveling to new places, and spending time with her family.

  • Kramer Stevens

Leak Detection Technician
Joined in 2021

Kramer has recently joined ALD and has been an invaluable team member ever since. He was born and raised in Spokane, WA and loves being in the PNW! He enjoys spending time skateboarding, snowboarding, and camping whenever he can.

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Ricardo Vasquez

Leak Detection Technician
Joined in 2021undefined

Ricardo is a Tri-Cities native, where he was born and raised. He comes from the Healthcare and Complex Rehab Technology industry. He enjoys playing the drums, working on cars, and hiking mountain trails.

  • Chance McWilliamsundefined

    Leak Detection Assistant
    Joined in 2017

    Chance is an integral part of our team providing support for our technicians out in the field. Chance has an extensive customer service background, an excellent communicator. He enjoys debate and quality time with friends and family.






Carolineundefined

Customer Service Rep
Joined in 2018

Caroline initially joined the ALD Team in 2018 as a summer helper but returned Spring 2022 as a CSR while also pursuing her nursing degree. Her kindness and empathetic disposition are a huge advantage when interacting with her customers and coworkers. When Caroline is not working, she enjoys hiking and binge watching her favorite shows.

sarahundefined

Customer Service Rep
Joined in 2022

Sarah joined the ALD Team in 2022 as our CSR anchor and head plate spinner. Her ability to keep multiple balls in the air and keep her sense of humor while chaos is rampant are sorely needed in our circus! Customers will find she is very patient and ready to help. When Sarah is not working, she is wrangling her kids and husband into exploring different hobbies.

James Cameronundefined

Leak Detection Technician

Joined in 2022

Originally from the south, James relocated from Texas to the Northwest. James is an Army Veteran. He has a background in business with over 10 years of construction experience. He enjoys spending time with family, hiking, camping, and traveling

Do-It-Yourself Leak Test

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Keeping Your Family & Home Safe

  • American Leak Detection

    "they found the leak right where they marked."

  • American Leak Detection

    "Cannot recommend them highly enough."

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