Meet Our Whitmore Lake Leak Detection Staff

For trusted and reliable service, hire American Leak Detection of Southeast Michigan

Steve Walker, ManagerSteve Walker

Manager / Leak Specialist
Since 2003

Steve is a graduate of Eastern Michigan University with a degree in Business Administration. He is team leader, advisor, and manager of the SE Michigan office. Steve takes pride in being the best area leak detection company and is always on the lookout for the latest methods, strategies, and technologies to ensure that he and his staff are well equipped to handle all of your water-loss needs. Although he is occasionally regulated to office work while handling his managerial duties, you will often find him out in the field working with other leak specialists, ensuring the best possible leak detection strategies available. He is a big science fiction movie buff and enjoys traveling with his wife and daughter.

Alana RickettAlana Rickett, Customer Service Representative

Assistant Manager
Since 2018

Alana has been with American Leak Detection since the beginning of 2018 and bringing a serious passion for the job with her, right from the start. She is a fast learner, having picked up almost all aspects of the office in just a few short months, and has quickly become one of the most valued employees in the Whitmore Lake office. Alana currently lives in the area with her elderly cat Mia and her elderly dog Mickey.

Mike Durussel, Senior Leak SpecialistMike Durussel

Senior Leak Specialist
Since 2013

Mike is a fountain of knowledge in many different areas, including the building trades, and is the team trivia wiz. “Did you know a water drip every second will always equal 8.64 gallons per day?” Being the Senior Tech, he has seen a wide range of different scenarios involving water loss and detection. Mike uses experience and critical thinking to determine the best course of action when it comes to your leak detection needs. He is really good at thinking outside the box in some of the more unusual or unpredictable settings.

JOSH HoughJosh Hough, Leak Specialist

Leak Specialist
Since 2018

Josh comes to American Leak Detection from Florida, where he worked in the pool industry for close to 10 years. The last two years of Josh’s career in Florida had been dedicated solely to pool leak detection. However, Josh wanted to learn more, so he came back home to Michigan to work for American Leak Detection and learn all aspects of our business. Josh has an analytical mind, with the ability to incorporate his prior pool building experience toward finding some of the more unique leak situations that American Leak Detection comes across. Josh works well with our customers and is dedicated to providing the best service that possible.

Thomas Walker, Corporate TrainerThomas Walker

Corporate Trainer
Since 2001

Thomas started out as a Leak Specialist in our Southeast Michigan Office and has helped develop many of the methods used at our local office. In 2015 Thomas became a Corporate Trainer and now travels across the world teaching new and experienced Leak Specialists on the latest leak detection equipment and methods. In the last two years, Thomas spent time in Michigan, Massachusetts, Indiana, Florida, California, Texas, and Australia. Although he does not get back to Michigan too often, he is often in contact and can be a valuable resource on those strange or unusual leaks.

Ian GrayThomas Walker, Corporate Trainer

Leak Specialist
Since 2022

Ian came to us with a plethora of knowledge due to his previous work in home restoration and of water damaged homes. Ian often sees things from multiple perspectives, which gives him a unique ability to assess leak situations from different angles before figuring out the best way to conduct his investigations. He also excels at customer service, explaining different issues to our customers and making them feel comfortable with his presence in their home. He enjoys gaming in his free time and has quickly become a valuable member of the team.

Steven Zentnerundefined

Leak Specialist
Since 2003

Steven got his contractor license in Electronic Leak Detection in Las Vegas in 2001. From there he has been in the leak detection field in different cities and eventually landed at the American Leak Detection in Jacksonville Florida. He recently re-located to Michigan to be with his children and grandchildren. From having experiences in different regional areas over a span of 20 years, he can bring a different perspective and ideas to every job to help customers find their leak!

Patrisha Packard

Customer Service Representative undefined
Since 2022

Patrisha “Trish” started as a seasonal CSR and quickly became a valuable part of the team. With 20 years of experience with children, she is patient and understands customers’ needs. She also has a way of making anyone smile. Trish loves her family and dogs, whereas they go camping every year. She lives nearby with her husband, her son, daughter and 2 dogs: Skeetah, SayDee.

Mason Packard

Leak Specialist - Helperundefined
Since 2023

Mason is a bright young man who loves to put things together and figure things out. Leak detection can require an extra set of hands. Whether it be helping the office with paperwork or helping a leak specialist with a repair- we know we can count on him. In his spare time, he likes to hang with his family and longtime girlfriend Khloe.

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