Our Spokane Team

Originally from the Pacific Northwest, Margaret relocated from the Portland area to beautiful North Idaho with her husband and 2 children 10 years ago. Margaret spent 25 years in the international manufacturing business, but knew that she wanted a change. She's always wanted to own her own business and American Leak Detection has allowed her to provide a service that saves people money and helps protect a precious resource. It's a win-win. When she’s not working, Margaret is spending time with her family on Lake Pend Orielle.

Leak detection tech

Joined in 2021

Kramer has recently joined ALD and has been an invaluable team member ever since. He was born and raised in Spokane, WA and loves being in the PNW! He enjoys spending time skateboarding, snowboarding, and camping whenever he can.

Joined in 2017

Chance is an integral part of our team providing support for our technicians out in the field. Chance has an extensive customer service background, an excellent communicator. He enjoys debate and quality time with friends and family.

Joined ALD in 2002

Tammy joined the American Leak Detection team in 2002, while enrolled in the accounting program at Spokane Community College. She and her son reside in a small farming community just north of Spokane where they enjoy spending time outdoors, traveling and gardening.

Joined in 2018

Hope is a recent graduate, and an integral part of our team! Excelling in sports and academics, Hope provides excellent customer service with her friendliness and winning personality. Hope resides in the Pacific Northwest and enjoys swimming, volunteering and time with friends and family.

Jordan has enjoyed the challenge of finding leaks and helping customers since 2007. He currently handles surveys, correlating for municipalities and water districts. Insurance issues and service lines keep him busy too. Jordan and his wife, Jami have two children, Jasper and Stella. Their family enjoys hiking, camping, snowshoeing, and snowboarding.

Joined ALD in 2018

Austin is a Pacific Northwest native with a manufacturing background and several years of customer service experience. Austin brings great energy and value to our inspection team. Enjoys sports, music and spending time with family and friends.

Hello! My name is Caitlyn, and I'm thrilled to share a bit about myself with you. I have been working in customer service for eight wonderful years, dedicating my time to helping others. I'm also a proud mom to my adventurous 18-month-old son, Lennox, and a pet parent to our lively red Husky, Ozzy, and our sweet Australian Cattle Dog, Callie. In our family, we cherish the time spent together, whether we’re cheering on our favorite football and hockey teams or exploring the great outdoors through hiking and camping adventures.

My name is Sabrina I am the newest team member here at American Leak Detection, and I bring over 25 years of experience in the customer service BPO industry, progressing into management with a focus in Quality Assurance. Outside of work, I’m a proud stepmom to two wonderful children — a 12-year-old boy and a 10-year-old girl — who keep life exciting and full of energy. I’m also a dedicated pet mom to seven beloved animals in my Idaho condo, having grown up surrounded by animals and horses since birth. In my personal life, my partner and I enjoy attending concerts, traveling, exploring yard sales, and cherishing the time we spend with the kids. Life is an adventure, and we embrace every moment it brings.